Privacy policy

Last updated: April 26

This Privacy Policy describes how SPG Supplements (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from spgsupplements.com (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following personal information when you use our Site:

- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via our payment providers)
- Order history and purchase information
- Device and browsing information (such as IP address, browser type, and pages visited)

How We Use Your Information

We use your information to:

- Process and fulfil your orders
- Provide customer support
- Communicate with you about your order or enquiries
- Improve our website and services
- Prevent fraud and ensure security
- Send marketing communications (only if you have opted in)

Sharing Your Information

We only share your information where necessary to operate our business, including with:

- Shopify (our eCommerce platform)
- Payment processors (to securely handle transactions)
- Shipping and delivery providers
- Analytics providers (to improve our website)

These third parties only use your data as necessary to perform their services.

We use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

For more information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies

Data Retention

We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights (UK & EU Customers)

You have the right to:

- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Marketing Communications

If you have opted in to receive marketing emails, you can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children’s Data

Our Site is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

International Data Transfers

Your information may be processed outside the UK or European Economic Area, including by Shopify and its service providers. Where this occurs, appropriate safeguards are in place.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

SPG Supplements
Unit 17 Beckett House
Sovereign Court, Wyrefields
Poulton Industrial Estate
Poulton-le-Fylde
FY6 8JX
United Kingdom

Email: spgsupplements@outlook.com