Shipping policy

SHIPPING POLICY

Last updated: April 26

Order Processing

Orders are typically processed within 1–2 business days. Orders placed before 14:00 (Monday to Friday) are usually processed the same day. Orders placed outside of these hours will be processed on the next business day.

You will receive a confirmation email once your order has been processed and dispatched.

Shipping Rates

We offer a flat rate shipping fee of £4.99 for all orders within the United Kingdom.

Shipping Times

Orders are generally delivered within 2–4 business days after dispatch. Delivery times may vary depending on location and external factors beyond our control.

Shipping Area

We currently only ship within the United Kingdom. We do not offer international shipping at this time.

Tracking

Once your order has been dispatched, you will receive an email with tracking information where available.

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us at:
spgsupplements@outlook.com

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:
spgsupplements@outlook.com

Please include your order number and, where possible, photographs of the issue so we can resolve it promptly.

Returns and Refunds

For information on returns and refunds, please refer to our Return & Refund Policy

Contact

If you have any questions about shipping, please contact us at:
spgsupplements@outlook.com